Right of withdrawal

Right of withdrawal

As a consumer you have the right, within 14 Days without giving any reasons to cancel the contract.

The Revocation period is fourteen Days from the day on which you or a third party other than the carrier and designated by you, haven taken possession of the goods, or has.

To exercise your right of revocation, you must

Servicecenter Frank Windhorn
Lange Wand 9
33719 Bielefeld

Germany

Tel.: +49 521-417982-0
Fax.: +49 521-417982-22
Email: service@windhornkd.de

by means of a clearly statement (for instance a shipped Letter with post, Fax or E-Mail) about your resolution to cancel this contract. You can use the attached sample form, which is not prescribed. You can use the attached sample form or another clear statement on our website (www.windhornkd.de) electronical fill in and submit. If you make used this option, we would like to send you a Email promptly back about the entrance of such revocation. If you make used this option, we will give to send you a Email promptly back, about the entrance of such revocation. To meet the Revocation period it will do, that you send the notification about the exercise of revocation before the end of the revocation period.

 

Consequences of withdrawal

If you revocation this contract, we have all payments, which we have  get from you, inclusive the shippment costs (with the exception of extra cost, consequential that you have choosen a another art of shippment the offered by us, low-cost standard delivery), be repaid promptly and within fourteen days at the latest from the date on which we received notification of your revocation of this contract.

 

For those repayment we choose the same mean of payment, that you use in the original transaction, unless, anything else has been expressly agreed with you, in no account you will be charged for this refund. We can to refuse the repayment, until we receive the goods back or until you have provided proof, the send the goods back, depending on which ist he earlier. You must send the goods promptly and in any case within fourteen days at the latest from the date on which you inform us about the revocation of this contract.

 

Servicecenter Frank Windhorn
Lange Wand 9
33719 Bielefeld

Germany

 

The deadline is met if you send the goods before the end of the fourteen- day period.

You wear the direct costs of return of the goods.

You must only compensate for any loss in value of the goods if this loss on value  used for testing the quality, properties and functioning is due to unnecessary handling of them.