Flat- rate repair Oracle Touch or identical in construction

Flat- rate repair

Product information "Flat rate repair"

The indicated price includes the professional repair and maintenance of your appliance incl. working Time, transport box and original spare parts*.

Such as: brewing unit, heater, thermoblock, drive, pump, grinder, seals, valves, wear parts, etc.

- Cleaning the brewing head and sieve, replacing the sieve support gasket.

- Replacing seals and internal water filters

- Cleaning and adjusting the grinder, renewing if necessary

- Comprehensive functional test with checking of all functions

- Completion of the descaling/ cleaning program

- Internal cleaning and final cleaning

- Safety check in accordance with VDE 0701 regulations

- You will receive a written workshop report

Procedure:

After purchase, we will send you a suitable transport box incl. DHL return label.

Please pack your appliance securely for transport in according with the packing instructions.

Enclose a detailed error description with your device or enter it in the comments field of the order.

If you have any problems with the packaging, please let us know in advance.

*Damage to the control/ power electronics, accessories or broken or missing housing parts are not included in the price. If a fault is found in these parts during the repair, a detailed cost breakdown of the additional costs will be sent to you.