Included in the maintenance:   - Descaling - Brew head gasket change - Change seal under the water tank - Pressure test and function test - VDE test     Procedure: After purchase, we will send you a suitable transport box incl. DHL return label. Please pack your unit securely for transport in accordance with the packing instructions. Enclose a detailed error description with your device or enter it in the comments field of the order.   If you have any problems with the packaging, please let us know in advance.

Product information "Flat rate repair"   The indicated price includes the professional repair and maintenance of your appliance incl. working Time, transport box and original spare parts*. Such as: brewing unit, heater, thermoblock, drive, pump, grinder, seals, valves, wear parts, etc.   - Cleaning the brewing head and sieve, replacing the sieve support gasket. - Replacing seals and internal water filters - Comprehensive functional test with checking of all functions - Completion of the descaling/ cleaning program - Internal cleaning and final cleaning - Safety check in accordance with VDE 0701 regulations - You will receive a written workshop report   Procedure: After purchase, we will send you a suitable transport box incl. DHL return label. Please pack your appliance securely for transport in according with the packing instructions. Enclose a detailed error description with your device or enter it in the comments field of the order.   If you have any problems with the packaging, please let us know in advance.   *Damage to the control/ power electronics, accessories or broken or missing housing parts are not included in the price. If a fault is found in these parts during the repair, a detailed cost breakdown of the additional costs will be sent to you.